Terms and Conditions of use
This web site is the property of ICI Caldaie Ltd, registered in England & Wales under company number 04791302.

By viewing and ordering products off this web site you agree to all the terms and agreements as shown.

1. This web site and all the products within it are intended for the consumption from within the United Kingdom. The web site, its content and subsequent contract brought into being as a result of use of this web site is governed by and construed in accordance with English law. The parties to any such contract agree to be bound by such law and the English courts.

2. Any person using and purchasing products from this web site, who is outside of the United Kingdom, must take responsibility to fully familiarise themselves with the local law and use of the products in the country of use. ICI Caldaie Ltd, take no responsibility whatsoever if a person purchases and uses product who is outside of the United Kingdom.

3. ICI Caldaie Ltd has taken great care to ensure that the information on this web site is accurate, neither ICI Caldaie Ltd, nor its affiliated companies nor any of their respective employees or representatives make any warranty of any kind as to, or assume any legal liability for, (in each case to the extent permitted by law), the accuracy, completeness, currency or reliability of any information contained on this web site, nor do they accept any liability to keep the information contained on this web site up to date.

4. By accessing and using this web site you agree that, in no event shall ICI Caldaie Ltd nor any of its affiliated companies nor any of their respective employees or representatives be liable for any loss or damage arising out of or in connection with the use of the information or hyperlinks available on this web site.

5. In the event that ICI Caldaie Ltd is held liable for any loss or damage, you further agree that ICI Caldaie Ltd will not be liable for any indirect, special or consequential loss or damage which arises from your use of the web site for any and all purposes or from reliance on any part of it.

6. ICI Caldaie Ltd reserves the right to modify and update this web site or withdraw access to part or all of it at any time.

7. ICI Caldaie Ltd and its affiliated companies have not reviewed, are not responsible for, do not endorse the content of, and accept no liability in respect of any information contained on any web site that is referenced by a link from this web site or which may be linked to this web site. Links to other web sites are provided for your convenience only. If you decide to access other web sites through any such link, you do so at your own risk and will be bound by any terms and conditions of use which that other site may impose on its users. Any dealings you may have with any third party are your responsibility and ICI Caldaie Ltd accepts no responsibility to assist in the resolution of any dispute which may ensue. ICI Caldaie Ltd will not be liable for any loss or damage which you may suffer as a result of your dealings with any third party.

8. Copyright and Trademarks
8.1 The copyright in all web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other materials on this web site is the property of ICI Caldaie Ltd and its affiliates, or their content and technology providers.

8.2 Permission is granted to electronically copy and to print in hard copy portions of the web site for the sole purpose of placing an order with us or using the web site as a shopping resource. Any other use of materials on this web site, including reproduction (except as allowed above), modification, distribution or republication, without our prior written permission is strictly prohibited.

8.3 All brand names used in the web site are trade marks or trade names of their respective holders. No permission is given in respect of the use of any of these names or titles and moreover any such use may constitute an infringement of the holders' rights.

9. Privacy Policy
At ICI Caldaie Ltd we are committed to protecting your privacy and we fully comply with the data protection laws applicable to the United Kingdom.
Information that we collect and how we use it.

We will not collect any personal information about you unless you have chosen to give it to us. If you require further information, wish to open an account or would like to contact us, we may ask for your name, address, e-mail address and telephone number so that we can contact you.

When you order any goods from us we need to know your name, e-mail address, delivery and billing addresses, credit or debit card number and the expiry date (if applicable). This allows us to process and fulfil your orders, carry out credit checking and notify you of your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. When you enter a competition or promotional feature, we may ask for your name, address, e-mail address and telephone number so we can administer the competition and notify winners.

We may use the information provided by you to communicate with you, to provide a more personalised online experience, for record keeping purposes, for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content. We may also use the information we collect to keep you updated with information about promotional offers and what is coming soon at ICI Caldaie Ltd. If you do not wish to receive this information please let us know by email and we will remove you from our mailing lists.

We may undertake a search with a licensed credit reference agency for the purposes of verifying your identity and the details you have submitted before accepting or despatching your order. The credit reference agency may check the details you supply against any particulars on any database (public or otherwise) that they have access to. They may also use your details in the future to assist other companies for verification purposes.

We never make your personal details available any other companies outside for marketing purposes.

How is customer information protected
Ordering online is protected by a secure server. The secure server uses industry-standard SSL encryption that encrypts all information you input before it is sent to us. We recommend you use an up to date internet browser which supports 128-bit encryption. Use of an out of date browser or one that does not support 128-bit encryption may compromise the level of security we are able to provide. Internally, we restrict access to personal information.

Cookies
Cookies are small files that a web site places on your hard disk to enable additional features of the web site to work. Our cookies do not contain any personally identifying information but they do enable us to provide a user-friendly experience. We do not use cookies to gather personal information such as a person's name or e-mail address. In order to track usage on our web site, we may use cookies to identify repeat visitors to the web site and to determine the path visitors take on our site. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Use of cookies is an industry standard and many web sites use them. Most internet browsers automatically accept cookies. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your internet browser to do so, if your browser so permits. Without cookies enabled you can still use some of the features of our site.

Changes to this Privacy Policy
If we decide to change our Privacy Policy we will post those changes on this page so that you are always aware of what information we collect and how we use it.
10. Nothing in these conditions affects your statutory rights.